Privacy Policy

At HGV SERV LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us.

1. Information We Collect

We may collect the following types of personal and business information:

Name, address, email, and phone number
Delivery addresses and contact persons
Billing and payment information
GPS and tracking data (for shipment tracking)
Communication records (calls, emails, messages)

2. How We Use Your Information

We use your information to:

Provide and manage transport and delivery services
Process payments and generate invoices
Communicate regarding delivery status or issues
Improve our services and customer support
Comply with legal and regulatory obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

Trusted third-party service providers (e.g., payment processors, IT support)
Government authorities, only when legally required
Our employees or contractors involved in service delivery

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Object to or restrict certain processing activities
Withdraw consent where applicable

To exercise these rights, contact us at [insert email/contact info].

7. Cookies and Tracking

If you use our website, we may use cookies or analytics tools to understand usage patterns and improve your experience. You can adjust your browser settings to control cookie use.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us

For questions or concerns about this policy or how we handle your information, please contact:

HGV SERV LTD
hgvservltd756@gmail.com
07468927293